Returns

We believe that rest is the most important time for anyone. If your OstrichPillow purchase didn’t help you to feel more rested and comfortable, you have 100 calendar days from the delivery date to return any product purchased from our website.


The return fee is a flat rate of €4.99. No hidden fees. 

 

Terms and conditions:

  • Only items purchased directly from ostrichpillow.com will be accepted.

  • Returned items must be in the original packaging, including any accessories, manuals, and documentation with no signs of use and in perfect state.
  • Returns sent from the same country where the item was originally delivered are subject to approval for the return process.

 

Non-Returnable Products for hygiene reasons or use

  • Bamboo Compression Socks
  • Candles
  • Pillowcases 

In order to return your product/s, please fill this form. We will come back to you within 48 business hours.