Return & Refund Policy
If you are not completely satisfied with your purchase in any way, no problem!
You may return your OSTRICHPILLOW® order within 14 days of receipt, and get a refund minus original shipping and return costs.
You will have to request the authorization for the return by filling up this form online only. Once approved, you will receive an email with all steps to follow along with a return label.
You will have up to 7 days to send back the item. Upon arrival, if everything complies we will issue a refund minus original shipping and return costs.
Only items purchased directly from ostrichpillow.com will be accepted. For more info go here.