Return & Refund Policy

Return & Refund Policy

If you are not completely satisfied with your purchase in any way, no problem!

You may return your OSTRICHPILLOW® order for free within 14 days of receipt.

You will have to request the authorization for the return by filling up this form online. Once approved, you will receive an email with steps to follow along with a return label for the pick-up.
You will have up to 7 days to send back the item. Upon arrival, if everything complies we will issue a refund minus original shipping costs.
Only items purchased directly from ostrichpillow.com will be accepted. For more info go here.