We are so confident that you will love your new Ostrichpillow along with tens of thousands of your fellow design focused people around the world, that we are the only brand in our sector offering a 100 day return period.
NOTE: Please be aware that for hygiene and safety there are no returns or refunds for our Bamboo Compression Socks. Also Candles cannot be returned if used.
Please view our return policy for the full breakdown.
All our products are lovingly hand made with care and attention to detail which is why we are proud to offer a 2 year warranty on any item purchased directly from our website. For full terms, please visit our T&C's.
We delivery to most of the countries in the world, if you want to check if we can delivery to your place, timmings and costs, you can search or check below.
*Free shipping - we are happy to able to provide free standard shipping in most countries on orders over $65 (€60) outside of promotions, however in others we may still have to charge for standard shipping for any order value.
Pre-orders: In order to reduce our carbon footprint, if there is any item of your order that is on backorder or pre-order at the moment of the purchase, we will wait until all items are available to ship the whole order.
Brexit: Please keep in mind that deliveries to the UK may experience delays or even customs fees. We will do our best to minimise these, and provide more information as we receive it from the UK government.
Note 1: Please keep in mind that some promotional actions may mean that shipping is applied. Contact our customer services on firstname.lastname@example.org for more information.
Note 2: If you see your country of shipping in this list, but not during checkout, it is most likely due to global logistics constraints. Please contact our customer services on email@example.com if you have any questions.
Note 3: Please keep in mind that during promotional periods, some promotional codes may not be active.
We make sure that we offset the carbon cost of anything you buy from our store. This means that every item you purchase direct from our store goes directly into funding projects to protect our environment, and we want to sincerely thank you for helping us to be able to contribute to the betterment of our planet. Visit our sustainability page for full picture of our carbon offsetting program.
Upgrade your Heatbag to get a second clay bag. Always have a Heatbag on hand to use either hot and cold, and reuse as many times as you need.
The all-natural clay bag paired with your Heatbag cover soothing companion. Natural, long-lasting warmth — without water — lets you enjoy a Self-Care moment anytime.
For hot effect, simply heat up the clay bag and enjoy long-lasting warmth while relaxing on the sofa, at bedtime, or to soothe everyday aches and pains. For cold effect, keep the clay bag in the freezer in its included hermetic bag for at least 1 hour. Get instant soothing relief from pain or strain.
Slow-release heat and cold are focused on the desired spot. The soft Heatbag cover ensures a long-lasting, safe experience and protects you from burns.
CompositionNatural clay, glycerin, waterCertificationFDA and CE registered Measurements31.4 x 18.5 x 2 (cm)12.4 x 7.3 x 0.8 (in)Weight650g / 1.45lb
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